Workshops & Speaking
Let's align, together
Joy is the ultimate productivity hack. When you actually enjoy what you do and how you do it, you create an innate desire that fuels your motivation, speed, and effectiveness. You stop controlling and start flowing.
I work with teams to find their joy — individually and collectively — through inward reflection and systems redesign.
After almost 15 years in customer experience, I know one thing for certain: happy employees create happy customers.
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Team workshops
Half-day or full-day, on-site or remote. For leadership teams, all-hands, offsites.
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Conferences & keynotes
Talks and workshop blocks at conferences, retreats, and company gatherings.
Kind words
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I've always dreaded corporate workshops. I recognize the necessity of pulling a team together in a structured, facilitated gathering, but I could not think of a single one that I have genuinely enjoyed until working with Lauren Wood. We've worked with her for three onsite workshops, and they were highly productive with decisions taken, actions defined, and accountability established around a plan. I hope to work with her in all future workshops, and I highly recommend her to others.
Patrick Bosworth
CEO, Vacant / Fmr. Co-Founder & CEO, Duetto
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Our experience with Lauren exceeded our expectations! She guided us through a deeper analysis of our workflows, identified friction points we hadn't even considered, and helped us uncover genuine opportunities for improvement. With her insights, we've mapped out a plan to boost member engagement, enhance retention, and create a smoother onboarding process. We're on our way to making meaningful changes that will truly enhance the member experience at Parsley Health.
Robin Berzin
Founder and CEO, Parsley Health
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We engaged Lauren to help us level up our client communications, aiming for more impactful and effective interactions. Her structured approach and practical case studies not only fostered valuable insights but also ensured the entire team was engaged throughout the process. Lauren's flexibility, patience, and open style made collaboration seamless, leading to noticeable improvements in our client experience. I highly recommend her — she is dedicated and truly a pleasure to work with.
Lauren Zujkowski
SVP of Operations, Invisible
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We engaged Lauren to present a customized training program for our managers to foster collaboration and teamwork. Lauren took the time to understand our organization, team dynamics, and challenges, which enabled her to address topics and provide relevant examples that resonated with our team. She incorporated technology for our teams to connect in smaller groups, which was by far our employee's favorite part of the training!
Carolyn
VP Finance, Nugg Club
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Lauren led us through a series of thought-provoking (and dare I say fun!?) workshops to understand what our customers are experiencing at various stages. The result is a clear roadmap to improve engagement, reduce churn, and leverage happy customers for growth. If you aim for a 10-star product experience and want to create a joyful product that wins fans, spend some time with Lauren.
Jeremy Epstein
Head of Growth, Open Forest Protocol